Having a website is an important commodity when you run any type of modern day business and it is one of the greatest tools you can have. However, it is vital to employ a website design company that really knows what it is doing, which means you will need to do some research on the history and experience of the company before you agree to hire them. Knowing which questions to ask the design company is also important and you will need to get a feel for the team on a personal basis as well, to ensure that you will be compatible with them.


The first thing you will need to do is find out how long the company has been established in the sector for. You can find experienced companies offering web design in Los Angeles, London or Sydney – in fact these companies are based all over the world which makes it easy to find a design company that you will enjoy working with.

Make Contact

You will need to contact the company and ask them the following three questions:

  1. How many years of experience do they have?
  2. How many people work for the company?
  3. How many clients do they currently have?

You should ask to look through a portfolio of previous work examples and this can usually be done online through the company website.

There is often a lot of temptation to turn to someone such as a freelancer or a newly graduated person with little experience yet, as they will offer low rates for their work but this is never a good idea and it is far better to pay out to use a well-established company.

Check Out the Level of Support Provided

You will need to ensure that the design company you choose to work with offers a good level of on-going support. A website has many working parts to it and it is vital to make sure that you will have professional support whenever you need it.

Below are a few examples of the types of things you might need help with:

  • Managing emails
  • Managing your hosting
  • Setting up your domain name
  • Using the content management system
  • Setting up an ecommerce site

Any good website design company will provide on-going support, which can help you to avoid problems down the line.

Keep it American

If you are based in the US, make sure you hire a website maintenence company that is located in America as well. This makes it easy in terms of being able to keep in touch with the company and also avoids any problems with things such as mistakenly using British English spellings in your content. It is also a good idea to try to support businesses based in your local city and this is why many professionals will look to use a locally based website design company rather than outsource to another country.